Returns & Exchanges

At Moroccanoil, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for products purchased directly from our official website.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, we will provide a prepaid shipping label via email which you can print and attach to your return package.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging, ensuring all safety seals are intact, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After we receive and inspect your return, we will process your refund to the original payment method within 7 to 10 business days.